Skip to content

Need help with your URBN product or order? You’re in the right place. Our support team is dedicated to solving any issues — from technical questions to delivery updates.

We aim to respond to all queries within 24–48 hours.

FAQs

Q1. How can I raise a support ticket?

Visit our [Contact Us] page and select the support category. You’ll receive a confirmation once we log your request.

Q2. What’s the response time for queries?

We try to reply within 24 hours during weekdays. For weekend queries, expect a response by Monday evening.

Q3. I received a damaged product. What do I do?

 Please share a photo and order ID on WhatsApp or email. We’ll assist with a replacement or refund.

Q4. Can I change my shipping address post-order?

 If the product hasn’t been dispatched, we can help you change it. Drop us a quick message!

Quick links
Company
Polices
Subscribe to our news letter

© 2023 Urbn. All rights reserved.

  • Visa
  • Rupay
  • Mastercard
  • American Express
  • UPi
  • Google Pay
  • Amazon Pay
  • Phone Pay
Coupon
Drawer Title
Similar Products

My Cart

Exclusive Offers 🎉

Loading offers...
    1