Cancellation before Shipment
If the order or the item(s) that you want to cancel have not been shipped yet, you need to inform our support team at 1800222468 or email us at support@urbnworld.com (Monday to Saturday, 10 AM to 6 PM).
In such cases, the order will be cancelled and a gift card will be issued for the value of the product. The gift card has to be redeemed within 1 year