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Have questions, suggestions, or feedback? We're here to help. You can reach us using the contact details provided.

We’re available Monday to Saturday, 10:00 AM to 6:00 PM.

FAQs

Q1. What’s the best way to reach URBN support?

Use the form on this page or email us directly at help@urbnworld.com.

Q2. How quickly will I get a reply?

Within 24–48 hours. We try to be quicker when possible!

Q3. Can I call someone?

Currently, we only support email and WhatsApp communication for better tracking and response quality.

Q4. I submitted a form but didn’t hear back. What now?

Check your spam folder or write to us directly with your query and order number.

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